Metricly, Inc. ("Metricly" or the "Company") is committed to protecting the privacy of your information. This Privacy Statement describes Metricly's information practices.
If you have any questions about this Privacy Statement, please contact support@metricly.com.
This Privacy Statement covers the information practices of Metricly.com and Metricly.org (collectively referred to as the "Sites").
The Sites may contain links to other web sites. Metricly is not responsible for the information practices or the content of such other web sites. The Company encourages you to review the privacy statements of other web sites to understand their information practices.
Metricly offers a variety of services that are collectively referred to as the "Services." Metricly collects information from individuals who visit the Company's web sites ("Visitors") and individuals who register to use the Service ("Customers").
When expressing an interest in obtaining additional information about the Services or registering to use the Services, Metricly requires you to provide the Company with contact information, such as name, company name, address, phone number, and email address ("Required Contact Information"). When purchasing the Services, Metricly requires you to provide the Company with financial qualification and billing information, such as billing name and address, credit card number, and the number of employees within the organization that will be using the Services ("Billing Information"). Metricly may also ask you to provide additional information, such as company annual revenues, number of employees, or industry ("Optional Information"). When using the Services, Metricly may require your third-party account credentials ("Account Credentials") to access your business data at third-party services ("Business Data"). Customers may also publish Business Data to Metricly for storage and analysis. Required Contact Information, Billing Information, Optional Information, "Account Credentials", and "Business Data" are referred to collectively as "Data About Metricly Customers."
As you navigate the Company's web sites, Metricly may also collect information through the use of commonly-used information-gathering tools, such as cookies and web beacons ("Web Site Navigational Information"). Web Site Navigational Information includes standard information from your web browser (such as browser type and browser language), your Internet Protocol ("IP") address, and the actions you take on the Sites(such as the web pages viewed and the links clicked). For additional information about Metricly's collection of Web Site Navigational Information, please refer to Item 4 below.
The Company uses Data About Metricly Customers to perform the services requested. For example, Metricly will use the Account Credentials and Business Data to generate graphs and dashboards.
The Company may also use Data About Metricly Customers for marketing purposes. For example, the Company may use information you provide to contact you to further discuss your interest in Metricly, the Services, and to send you information regarding the Company and its partners, such as information about promotions or events.
Metricly uses credit card information solely to check the financial qualifications of prospective Customers and to collect payment for the Services.
Metricly uses Web Site Navigational Information to operate and improve the Company's Sites. The Company may also use Web Site Navigational Information in combination with Data About Metricly Customers to provide personalized information about the Company.
Metricly uses commonly-used information-gathering tools, such as cookies and web beacons, to collect information as you navigate the Sites("Web Site Navigational Information") . This section describes the types of Web Site Navigational Information the Company may collect and how the Company may use this information.
Metricly uses cookies to make interactions with the Sites easy and meaningful. When you visit one of the Company's Sites, Metricly's servers send a cookie to your computer. Standing alone, cookies do not personally identify you. They merely recognize your web browser. Unless you choose to identify yourself to Metricly, either by opening an account or filling out a web form (such as a "Beta Signup" web form), you remain anonymous to the Company.
There are two types of cookies: session-based and persistent-based. Session cookies exist only during one session. They disappear from your computer when you close your browser software or turn off your computer. Persistent cookies remain on your computer after you close your browser or turn off your computer.
If you have chosen to identify yourself to Metricly, the Company uses session cookies containing encrypted information to allow the Company to uniquely identify you. Each time you log into the Services, a session cookie containing an encrypted, unique identifier that is tied to your account is placed in your browser. These session cookies allow the Company to uniquely identify you when you are logged into the Services and to process your online transactions and requests. Session cookies are required to use the Services.
Metricly uses persistent cookies that only the Company can read and use to identify browsers that have previously visited the Sites. When you purchase the Services or provide the Company with personal information, a unique identifier is assigned you. This unique identifier is associated with a persistent cookie that the Company places on your web browser. The Company is especially careful about the security and confidentiality of the information stored in persistent cookies. For example, the Company does not store account numbers or passwords in persistent cookies. If you disable your web browser's ability to accept cookies, you will be able to navigate the Sites, but you will not be able to successfully use the Services.
Metricly may use information from session and persistent cookies in combination with Data About Metricly Customers to provide you with information about the Company and the Services.
Metricly uses web beacons alone or in conjunction with cookies to compile information about Customers and Visitors' usage of the Sites and interaction with emails from the Company. Web beacons are clear electronic images that can recognize certain types of information on your computer, such as cookies, when you viewed a particular web site tied to the web beacon, and a description of a web site tied to the web beacon. For example, Metricly may place web beacons in marketing emails that notify the Company when you click on a link in the email that directs you to one of the Company's web sites. Metricly uses web beacons to operate and improve the Sites and email communications. Metricly may use information from web beacons in combination with Data About Metricly Customers to provide you with information about the Company and the Services.
When you visit the Sites, the Company collects your Internet Protocol ("IP") addresses to track and aggregate non-personally identifiable information. For example, Metricly uses IP addresses to monitor the regions from which Customers and Visitors navigate the Sites.
Metricly may also collect IP addresses from Customers whey they log into the Services as part of the Company's security features.
From time-to-time, Metricly engages third parties to track and analyze non-personally identifiable usage and volume statistical information from individuals who visit the Sites. Metricly may also use other third-party cookies to track the performance of Company advertisements. The information provided to third parties does not include personal information, but this information may be re-associated with personal information after the Company receives it. This Privacy Statement does not cover the use of third party cookies.
Metricly provides a Community Discussion feature which serves as a public forum for the exchange of ideas among the Company's Customers. Any personally identifiable information you choose to submit in such a forum may be read, collected, or used by others who visit these forums, and may be used to send you unsolicited messages. Metricly is not responsible for the personally identifiable information you choose to submit in these forums.
Customers and Visitors may elect to use the Company's invitation service to inform your contacts about the Sites. When using the invitation service, the Company requests the friend's name and email address. Metricly will automatically send the contact an email inviting him or her to visit the Sites.
Metricly posts a list of Customers and testimonials on the Company's web sites that contain information such as Customer names and titles. Metricly obtains the consent of each Customer prior to posting any information on such a list or posting testimonials.
Metricly may share Data About Metricly Customers with the Company's agents so that these agents can contact Customers and Visitors who have provided contact information on our behalf. Metricly may also share Data About Metricly Customers with the Company's agents to ensure the quality of information provided. Metricly does not share, sell, rent, or trade personally identifiable information with third parties for their promotional purposes.
Metricly uses a third-party intermediary to manage credit card processing. This intermediary is not permitted to store, retain, or use Billing Information except for the sole purpose of credit card processing on the Company's behalf.
Metricly reserves the right to disclose personally identifiable information of the Company's Customers or Visitors if required by law or if the Company reasonably believes that disclosure is necessary to protect the Company's rights and/or to comply with a judicial proceeding, court order, or legal process.
Metricly offers Customers and Visitors who provide contact information a means to choose how the Company uses the information provided. You may manage your receipt of marketing and non-transactional communications by clicking http://metricly.com/account/, logging into http://metricly.org and selecting "My Account", or by clicking on the "Unsubscribe" link located on the bottom of the Company's marketing emails. Additionally, you may send a request specifying your communications preferences to support@metricly.com. Customers cannot opt out of receiving transactional emails related to their account with Metricly or the Services.
Customers may update or change their registration information by editing their user or organization record. To update a user profile or billing information, please login to http://metricly.com/account/ and/or http://www.metricly.org with your username and password - to also update your organization record, click on "Settings". To discontinue your account and have your registration information deleted, please email support@metricly.com. Requests to access, change, or delete your information will be handled within 30 days.
Metricly Customers use the Services to host data and information ("Customer Data"). Metricly will not review, share, distribute, or reference any such Customer Data [except as described in the Terms of Service], or as may be required by law. Individual records of Customer Data may be viewed or accessed only for the purpose of resolving a problem, support issues, or suspected violation of the Metricly Terms of Service, or as may be required by law. Customers are responsible for maintaining the security and confidentiality of their Metricly usernames and passwords.
Metricly uses robust security measures to protect Customer Data from unauthorized access, maintain data accuracy, and help ensure the appropriate use of Customer Data. When the Services are accessed using Internet Explorer version 6.0 or later, Firefox version 2.0 or later, or Safari version 3.0 or later, Secure Socket Layer ("SSL") technology protects Customer Data using both server authentication and data encryption. These technologies help ensure that Customer Data is safe, secure, and only available to the Customer to whom the information belongs and those to whom the Customer has granted access. Metricly also implements an advanced security method based on dynamic data and encoded session identifications, and the Company hosts its web sites in a secure server environment that uses firewalls and other advanced technology to prevent interference or access from outside intruders.
Because the Company uses the Services to maintain Data About Metricly Customers, this information is secured in the same manner as described above for Customer Data.
Metricly reserves the right, in its sole discretion, to change, modify, or otherwise alter this Privacy Policy at any time, effective upon posting of the modified Privacy Policy on the Sites. Your continued use of the Sites or any materials or services accessible through the Sites after such posting means you accept the modifications.
Questions regarding this Privacy Statement or the information practices of the Sites should be directed to support@metricly.com.
